One Place Solar UK

Privacy Policy

1. Who We Are

One Place Solar provides solar design, engineering, and project management solutions for installers and EPC partners across multiple regions, including the UK, USA, Canada, UAE, Australia, and New Zealand.

 Email: info@uk.oneplacesolar.com
UK: +44 746 359 0518


2. What Data We Collect

We collect personal and technical data to deliver our services efficiently:

  • Name, email, phone number (via contact forms, appointments, or inquiries)
  • Business/project details submitted through forms
  • IP address, browser type, and device information
  • Website usage data via cookies and analytics tools

This data helps us respond to inquiries, manage projects, improve services, and maintain security.


3. How We Use Your Data

We use your data to:

  • Respond to enquiries and book appointments
  • Provide solar design and engineering services
  • Manage projects through our CRM platform
  • Improve website performance and user experience
  • Prevent spam and ensure website security
  • Comply with legal obligations

4. Comments

When visitors leave comments, we collect:

  • Information entered in the comment form
  • IP address and browser user agent

This is used for spam detection and moderation.

Approved comments may display your profile picture publicly.


5. Media

If you upload images, avoid including location data (EXIF GPS).

Visitors may download and extract location data from uploaded images.


6. Cookies

We use cookies to enhance your browsing experience:

  • Save user details for future comments (1 year)
  • Enable login functionality and preferences
  • Track website performance and analytics

You can control cookies through your browser settings.


7. Third-Party & Embedded Content

Our website may include embedded content (videos, images, articles).

These third-party platforms may:

  • Collect your data
  • Use cookies
  • Track your interaction

We are not responsible for third-party privacy practices.


8. Data Sharing

We do not sell your personal data.

We may share data with:

  • CRM and project management tools
  • Hosting and technical service providers
  • Spam detection services
  • Legal authorities when required

9. International Data Transfers

As we operate across multiple countries, your data may be processed outside the UK.

We ensure appropriate safeguards are in place to protect your data in compliance with UK GDPR.


10. Data Retention

  • Enquiry and project data: retained as long as necessary for service delivery
  • Comments: retained indefinitely for moderation purposes
  • Account data: retained until deletion request

11. Your Rights (UK GDPR)

You have the right to:

  • Access your personal data
  • Request corrections
  • Request deletion
  • Restrict or object to processing
  • Request data portability

To exercise your rights:
 info@uk.oneplacesolar.com


12. Data Security

We implement industry-standard security measures to protect your data from:

  • Unauthorized access
  • Data breaches
  • Misuse or loss

13. Updates to This Policy

We may update this Privacy Policy periodically.

Changes will be posted on this page with an updated effective date.


14. Contact Us

For any privacy-related questions:

 info@uk.oneplacesolar.com
 +44 746 359 0518